Latest Articles
- 10 Tips for Creating a Data Goldmine
I have been working with many clients who have their information in a database but are unable to get the information they want or know where to find it. Usually the culprit is a series of issues that come together to create the perfect storm of inefficiency. The tips below will help you to prevent this storm and maximize the information in your database to increase productivity and profits.
- How to Make More Money in 2012 with Data Driven Decisions
I have mentioned in many of my articles about metrics. Things we use to measure success and how far you are from reaching your goals. Data is much more than that – it is a valuable tool to make solid business decisions. It also helps you to save as well as make money. Below are some of the metrics you can use to help grow your bottom line in 2012.
- Why Effective Reporting Makes You Money
Many organizations today rely heavily on their technology to get things done. This is something that will become increasingly important as we move into the future. Those who have learned to leverage the information they have can effectively market, close sales, produce their products or services quicker and save money on maintaining those customers. One way to achieve this is through effective reporting.
- Top 10 Reasons Why You Need a Bookkeeping System
As technology progresses it is becoming increasingly important for companies and non-profits to track their information. In a previous article I discussed how to maximize your customer relationship management software. This month I am going to talk about your bookkeeping system. These two areas tend to be neglected by a new business or existing businesses using an effective system that is too difficult to maintain. Either scenario will cost you money, time and sales. Below are the top 10 reasons why you should use a bookkeeping system.
- 7 Ways to Keep Your Database from Becoming a Digital Clothes Hanger
As part of the new reality, organizations are doing more with less. This translates into reduced staff, resources and in some cases office space. This has created the necessity to examine how organizations can use technology to be more efficient. One way is to purchase Customer Relationship Management (CRM) Software. Doing a thorough research process and testing prior to buying your system. Once purchased, I encourage you to take the necessary steps to avoid it becoming a digital clothes hanger – aka an unused treadmill. Here are some tips on how to avoid this dilemma for yourself.
Lean Office Services
In the most basic terms Lean Office is a combination of practical and proven systems that streamline office procedures so your staff can spend more time producing and less time on “baloney”. Implementing Lean Office will have a positive impact on every system, process, employee and customer.
We help our clients become lean enterprises. How do we do this? We work with our clients to eliminate waste and mistakes in their administrative processes. By creating an environment of analysis and discovery we can discern where there are bottlenecks and stalled cash flow in an administrative area or process. This is significant because 60 to 80 percent of costs with bringing a product to market are administrative costs. Just be streamlining and improving the flow of information and paperwork you can dramatically reduce these costs and better utilize your staff.
Another significant factor is a competitive edge. If you are able to process orders quicker with less mistakes, you are able to service your customers faster and cheaper than the competition. This can make the difference between business sustainability and growth or closing your doors. With the new world economy this is more imperative than ever.
The best way to demonstrate what we do for our clients is through a quick story.
Before Croll Productive Synergy
John was working for Omegacorp in sales and received a faxed order from a customer. He entered it into the quoting system while making 3 calls to verify details he could not read. John gave it to his supervisor for approval and did not receive the ok until 4:50 PM. Meanwhile the customer who had not heard from John all afternoon, decided to go with another vendor. John missed his quota.
After Croll Productive Synergy
After Lean Office, John now makes and exceeds his quota easily. His customers use a web form that collects information and provides John immediate live quotes without waiting. Since John spends less time doing paperwork, he can spend more time in the field providing better service and talking to potential customers.
Utilizing Your Staff for Maximum Productivity
Lean for Service Organizations per Wikipedia:
Lean service is the application of the lean manufacturing concept to service operations. It is distinct in that Lean Services are not concerned with the making of ‘hard’ products.
To date, Lean principles of Continuous Improvement and Respect for People have been successfully applied to call center services, health care, higher education, software development, and public and professional services. Conceptually, these implementations follow very similar routes to those in manufacturing settings, and very often make use of the same tools and techniques. There are, however, many significant distinctions... Click here to see the complete Wikipedia description.